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Support Hours
- Live Chat 24/7
- Email Support 24/7
- Phone Support Mon-Fri: 9AM-6PM EST
FAQ
Common Questions
Quick answers to questions you may have
What is your average response time?
Our live chat support typically responds within 2 minutes. Email inquiries are answered within 24 hours.
Do you offer technical support?
Yes, our technical team is available 24/7 to help with server configuration, troubleshooting, and optimization.
Can I get a refund?
We offer a 30-day money-back guarantee on all VPS plans. No questions asked.
How do I upgrade my plan?
Contact our support team or login to your client area to upgrade your VPS plan instantly.